Many consumers have the annoying problem of their Xerox printer becoming offline, which stops them from printing crucial papers. Getting this issue fixed as soon as possible is crucial, regardless of whether you’re using a Mac or a Windows computer. To resolve the Xerox printer offline problem and get your printer back online, we’ll take you through a number of troubleshooting procedures in this article.
My Xerox Printer Is Shown As Offline; Why Is That?
It’s useful to know why your Xerox printer displays offline even if it is connected before we go into remedies. Typical explanations include:
- Problems with the connection (USB cable or WiFi)
- Inaccurate printer configuration
- Software or driver issues
- Issues with the printer spooler service
- IP address disputes
Whatever the reason, let’s examine the detailed fixes for effectively resolving Xerox printer offline problems.
How to turn Xerox printer offline to online
1. Verify the connectivity of the printer
Making sure your Xerox printer is connected correctly is the first step in xerox printer offline fix:
Regarding wireless printers:
- Authenticate that the printer is associated with the apt wireless network.
- Turn your printer and router back on.
- Validate that the internet connection is firm.
For wired printer:
- If your printer is wired, try disconnecting and re-plugging the USB cord.
- Make use of another USB port.
- Make sure the Ethernet cable is plugged in correctly if you’re using one.
2. Make Xerox the default printer.
Your Xerox printer may occasionally be offline yet connected because Windows or macOS may choose another printer as the default.
Regarding Windows:
- Navigate to Devices and Printers in the Control Panel.
- You may pick the set as the default printer by performing a right click on Xerox printer.
- See whether the delinquent has been fixed after restarting the computer.
Regarding Mac:
- Select System Preferences → Printers & Scanners from the Apple Menu.
- Click Set as Default after selecting your Xerox printer.
3. Restart the Windows Print Spooler Service.
Your Xerox printer may seem offline if the print spooler, which controls all print jobs, isn’t working properly.
Procedure for Print Spooler Restart:
- Type services.msc and press Enter after pressing Windows + R.
- To restart Print Spooler, right-click on it, then choose Restart.
- Try printing one more after restarting your computer.
4. Turn off “Use Printer Offline” mark.
There are settings in Windows that may inadvertently put the printer in offline mode.
Regarding Windows:
- Navigate to Devices and Printers in the Control Panel.
- To view what’s printing, right-click on your Xerox printer and select See what is printing.
- Uncheck the box for “Use Printer Offline” after selecting Printer from the top menu.
Regarding Mac:
- Navigate to Printers & Scanners under System Preferences.
- Make sure your Xerox printer is set to Online after selecting it.
5. Reinstall or update the Xerox printer drivers
Xerox offline issues may be caused by outdated or faulty drivers. The xerox printer offline error can be resolved by updating or reinstalling the drivers.
Regarding Windows:
- Press Windows + X to launch Device Manager, then choose it.
- Choose Update Driver by right-clicking on your Xerox printer after expanding Printers.
- To update, adhere to the instructions.
- Uninstall the printer and reinstall it using the most recent drivers from Xerox’s official website if upgrading doesn’t resolve the issue.
Regarding Mac:
- Navigate to Printers & Scanners under System Preferences.
- Take out the printer and put it back in.
- To download and install the most recent Mac drivers, go to the Xerox website.
6. Authenticate the IP address of printer
An IP address dispute can be the cause if your xerox printer offline but connected.
For Windows:
- Use the printer’s settings to print network setup pieces.
- After taking note of the IP address, type it into your browser.
- Apprise the printer IP address in your computer’s settings if the web interface loads.
for mac:
- To access Printers & Scanners on a Mac, steer to System Preferences.
- Check the IP address by clicking on your printer.
- If it’s wrong and xerox printer offline mac, take the printer out and put it back in with the right IP.
7. Restart the printer
To resolve offline Xerox printer troubles, a factory reset can be required if all else fails.
Process for Retuning a Xerox Printer:
- Open control panel of printer.
- Pick Restore Defaults under Settings.
- Choose amongst Restore Factory Defaults or Reset Network Settings.
- If necessary, reconnect the printer and reinstall the drivers.
Final Thoughts
Although it might be annoying when a Xerox printer goes offline, you should be able to get it back online by following these instructions. These troubleshooting techniques address the most frequent reasons and fixes for Xerox printer offline issues, whether you’re using a Mac or Windows computer. The best development of accomplishment could be to get in touch with our specialists if the problem continues. But in the majority of situations, following these procedures should quickly have your printer operating again!
FAQs
How do I update Xerox printer drivers on my Mac to fix offline issues?
On a Mac, update the Xerox printer drivers by selecting your printer and removing it from System Preferences → Printers & Scanners. To restore correct operation, download and install the most recent drivers from Xerox’s official website, then re-add your printer under Printers & Scanners.
How do I remove and re-add my Xerox printer on a Mac?
Click Remove (-) after selecting your Xerox printer under System Preferences → Printers & Scanners. Click Add (+), choose your printer, and then click Add after restarting your Mac. To guarantee seamless functioning, download the most recent Xerox drivers if needed before re-adding.
How do I reset my Xerox printer’s network settings to fix the offline issue?
Go to Settings → Network Settings → Restore Defaults on the control panel of your printer. After verifying the reset, restart your printer and relink it to the wireless network. Then, if required, adjust your Windows or Mac settings to replicate the new IP address.
Why is my Xerox printer offline when it’s connected to WiFi?
IP conflicts, out-of-date drivers, poor WiFi connections, or inaccurate printer settings might all cause your Xerox printer to seem offline. Make sure the printer is the default printer, restart the computer, router, and printer, and make sure Use Printer Offline mode is turned off.
What are the best troubleshooting steps to fix a Xerox printer offline issue?
- Turn the computer, network, and printer back on.
- Verify and re-join the USB or WiFi.
- Make the printer the default setting.
- Turn off Switch to Printer Offline mode.
- Reinstall or update the Xerox drivers.
- If necessary, reset the network settings.
- Perform a diagnostic test on the network.
Can I change my Xerox printer status from offline to online manually?
Yes, choose your Xerox printer under Printers & Scanners (Mac) or Devices and Printers (Windows), and make sure Use Printer Offline is not selected. Try printing once more and subsequently start again the computer and printer. Update the drivers and verify WiFi connectivity if it stays offline.
How can I prevent my Xerox printer from going offline frequently?
Use a reliable network connection, set up a static IP address, turn off power-saving mode, and keep printer drivers up to current. To keep a dependable connection, restart your printer frequently, make sure the firmware is up to date, and refrain from utilizing both USB and WiFi at the same time.
